TERMS
• There is no additional charge for crating.
• 50% advance deposit is required to enter an order into production. The balance is due when we are ready to ship.
RETURNS
• Your complete satisfaction is guaranteed. If you must return the goods you have received, please contact us for Return Authorization by calling customer service at 713-263-9101 or by emailing gilanifurniture@gmail.com. To minimize the risk of damage during shipment, products must be returned in the original packing to Gilani Furniture Inc, 8840 Memorial Drive, Houston, Texas 77024. Return shipping costs must be paid by the customer unless the goods are being returned due to defects. Purchase price will be refunded upon receipt of goods in saleable condition. All returns must be made within 10 days of receipt of goods.
SPECIAL ORDERS
• One of the special services we offer is the ability to customize our products to fit your specifications. Most items in our product line can be modified to suit your unique requirements. Please allow us the opportunity to quote on your unusual sizes or custom designs.
• Custom ordered goods are neither returnable nor refundable.
HERE ARE COMMENTS OUR CLIENTS LEFT ON GOOGLE ABOUT US:
• I purchased a beautiful table (with fox heads) from Gilani Furniture and the company was wonderful to deal with. The owner, Shah Gilani, was incredibly helpful and responsive in assisting me in both the design modifications that I requested, as well as expediting shipping! I can’t praise him enough – a delightful surprise, especially during Covid, to deal with such a helpful owner who I am certain has many other orders to deal with! The table is beautiful – the quality is very high and the pricing is fair. I highly recommend this company to anyone looking to purchase a beautiful product along with enjoying fantastic customer service – very rare these days. I would give them more stars if possible!
• Excellent addition to our dining room. Great quality product which looks absolutely stunning. Gilani was very helpful and I would highly recommend this company to anyone looking for unique designer furniture!
• Great choice of stock and great responsible and prompt service; I will be back!
• Our brass table top is gorgeous! There is a sea of cheap imitations of brass table tops flooding the market, this isn’t one of those imitations, this is the real deal. The quality and craftsmanship that you want and need for durability. Thick, solid brass just like what you would find on an old antique but it’s brand new. Will last a lifetime. So thankful Gilani has not compromised quality like so many others do.
• I custom-ordered a bistro table for our home bar. The choices available to me as far as far as designs and finishes were excellent. The wait was a good five weeks or so but my patience was rewarded. The table is exceptional and worth the price and wait. I would custom order more pieces from this company in a heartbeat and will even recommend them to my friends and my (very high end) builder/general contractor.
• I highly recommend Gilani. We took a leap of faith on working with Shah via email and phone only and could not be happier. The piece of furniture showed up quicker then expected and the service was world class. The quality of the piece is also better than expected. Highly recommend!
• We purchased 4 beautiful bar stools that look perfect at our bronze countertop bar/island. Thanks so much Shah – absolute pleasure working with you.
• Bought a copper table with oval top and round pedestal base. Needed seating for 4, as I’m in a condo with smallish dining space. The table is a piece of art, stunning, unique and practical, all at the same time. The shipping and packing was super, exactly as I hoped it would be, and Shah Gilani was wonderful to work with. Highly recommend if you’re looking for something special.
HERE ARE COMMENTS OUR CLIENTS LEFT ON HOUZZ ABOUT US:
• I have worked with Gilani Furniture on multiple projects. The company makes high quality products and is deeply committed to customer satisfaction – an absolutely winning combination. I so appreciate the impeccably respectful treatment that the owner delivers to me no matter how complex the project. He seems to enjoy and appreciate the challenges of customizing furniture, and delivers accurate and timely information and responses to any question or issue that comes up. From working out the details of a design to accommodating shipping mishaps which may happen out of their control, the company is always there for me. I highly recommend working with Gilani Furniture if you are a tradesperson. You will appreciate their commitment to first class customer service and well made products. I look forward to working with them again soon.
• I purchased this (Rivoli Dining Table) 3 years ago for our home in Tucson…I wanted something sturdy, unique, and beautiful. This is all that and more! I bought the 72″ oval table, which seats 6 large-ish chairs, with the possibility of fitting in 2 more in a pinch. I ordered directly from Mr. Galani, who was kind enough to delay delivery until it was convenient for me. The top and base came in separate crates, packed very well. Nothing was going to damage these! Have help to get it out of the crates and into position…something like 130 lbs. After living with it for 3 years, I can say that it is sturdy and practically indestructible. I have yet to polish the top, which looks good despite water rings, etc. As for beauty, well, everyone who sees the table is amazed by it. It is a perfect balance of casual and elegant. Suits my blend of rustic, modern, and refined furniture. Also the color really is very neutral. I can’t say enough good things about this table! LOVE it!!
• I found a picture of a desk manufactured by Gilani Furniture. I contacted them directly and had a prompt reply without an intermediary necessary. I was quoted a price and they kept me updated on a regular basis as my custom desk was being made. I asked for a few changes and they were wonderful in working with me on those until they were perfect without any up charge or change order charges. The desk arrived crated and expertly packed without a scratch.
I would be thrilled to use this company again and believe I have a beautiful custom piece that is all and more than I expected.
• Gilani makes beautiful, well-constructed furniture which lasts forever. Many of his designs are timeless and he has many finishes from which to choose, so the selection is huge. He can also customize pieces, and though that takes a a bit longer, it is still worth the wait. You don’t be disappointed.
• I ordered a beautiful coffee table for a client with a copper top and a metal base. I was able to pick the finish for the metal base. It was easy to place the order and the table arrived in a timely fashion. I would recommend using this company.
HERE ARE COMMENTS OUR CLIENTS LEFT ON LINKEDIN ABOUT US:
• Shah is an amazing person to work with on any project where you require something out of the ordinary (which is a lot of my projects). I have worked with his company several times, and have been thrilled with the outcome of the items ordered. I would recommend you choose Shah the next time you need a “homerun” piece!
• Shah has assisted me with custom designing furniture for my distinguished clientele and has executed exquisite product knowledge and finishing details to create unique furniture that my clients are privileged to own.
• Shah is a very creative furniture designer and is also very helpful with clients. He is very knowledgeable and is a problem solver. His furniture is made (overseas), so delivery of custom furniture is still dependent on the whims of freight and shipping companies, but the quality is first class and he is pretty accurate about the time it will take from start to finish. I would definitely recommend him and his furniture.