Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all elements.
Ship your item back to Us
Firstly Print and return this Returns Form to: 30 South Park Avenue, San Francisco, CA 94108, USA Please remember to ensure that the item you are returning is repackaged with all elements. For more information, view our full Returns and Exchanges information.Related Products
DS – Dark Sand Finish
Notes
1. Please specify a finish choice when placing an order
2. Finishes are hand applied and may vary from these samples
3. Since variations are a certainty, pairs or multiples in the same finish should be ordered together
4. The material to which the finish is applied may also create color variations. Faux finishes are simulations of natural materials and reflect the same variations that are found in nature
5. Actual samples are available for your final approval
PG – Platinum Gilt Finish
Notes
1. Please specify a finish choice when placing an order
2. Finishes are hand applied and may vary from these samples
3. Since variations are a certainty, pairs or multiples in the same finish should be ordered together
4. The material to which the finish is applied may also create color variations. Faux finishes are simulations of natural materials and reflect the same variations that are found in nature
5. Actual samples are available for your final approval
SA – Sand Finish
Notes
1. Please specify a finish choice when placing an order
2. Finishes are hand applied and may vary from these samples
3. Since variations are a certainty, pairs or multiples in the same finish should be ordered together
4. The material to which the finish is applied may also create color variations. Faux finishes are simulations of natural materials and reflect the same variations that are found in nature
5. Actual samples are available for your final approval
SI – Sienna Finish
Notes
1. Please specify a finish choice when placing an order
2. Finishes are hand applied and may vary from these samples
3. Since variations are a certainty, pairs or multiples in the same finish should be ordered together
4. The material to which the finish is applied may also create color variations. Faux finishes are simulations of natural materials and reflect the same variations that are found in nature
5. Actual samples are available for your final approval
TS – Tarnished Silver Finish
Notes
1. Please specify a finish choice when placing an order
2. Finishes are hand applied and may vary from these samples
3. Since variations are a certainty, pairs or multiples in the same finish should be ordered together
4. The material to which the finish is applied may also create color variations. Faux finishes are simulations of natural materials and reflect the same variations that are found in nature
5. Actual samples are available for your final approval
VR – Verona Finish
Notes
1. Please specify a finish choice when placing an order
2. Finishes are hand applied and may vary from these samples
3. Since variations are a certainty, pairs or multiples in the same finish should be ordered together
4. The material to which the finish is applied may also create color variations. Faux finishes are simulations of natural materials and reflect the same variations that are found in nature
5. Actual samples are available for your final approval
BS – Black Stone Color
Notes
1. These color samples cannot portray the natural beauty of cast stone
2. Color variation from these samples in the cast stone you will receive is almost a certainty
3. Actual samples are available for your final approval
BE- Beige Stone Color
Notes
1. These color samples cannot portray the natural beauty of cast stone
2. Color variation from these samples in the cast stone you will receive is almost a certainty
3. Actual samples are available for your final approval
EB – Ebony Wood Stain
Notes
1. Stains are available on wood items only
2. Stains are hand applied and may vary from these samples
3. The terms “walnut” and “ebony” are used as references to color only and not to the type of wood used
4. Actual samples are available for your final approval
WW – Weathered Wood Stain
Notes
1. Stains are available on wood items only
2. Stains are hand applied and may vary from these samples
3. The terms “walnut” and “ebony” are used as references to color only and not to the type of wood used
4. Actual samples are available for your final approval
